Some more “quality” products from Hornby.

Discussion in 'DCC Control' started by Kimbo, Apr 21, 2020.

  1. Kimbo

    Kimbo Staff Member Moderator

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  2. gormo

    gormo Staff Member Administrator

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  3. Kimbo

    Kimbo Staff Member Moderator

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    Correct Gormo, RoS response is that this is a picture released by Hornby, they (RoS) will up date it when they have stock. :facepalm:
     
  4. Toto

    Toto I'm best ignored Staff Member Founder Administrator

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    Not very confidence building is it.
     
  5. gormo

    gormo Staff Member Administrator

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    Not really....and that shows up the cracks in the system, when a photograph like that can be posted on a site.
    Did they think that nobody would notice..???.
    :scratchchin:
    :cheers::tophat:Gormo
     
  6. Jim Freight

    Jim Freight Full Member

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    Sorry, worse than that.

    Many locos I have chipped over the last 5 years from a range of manufacturers have had appalling wiring quality including bad soldering, wires crushed between chassis and body parts, wrongly assembled connectors, weak decoder socket springs, circuit board resistors missing a conductive terminal. Most of the faults not visible to a DC only check.

    Also on many decoders, wires breaking off, blobs of solder, low grade wire, burred pins on 6 pin decoders.

    On the whole I use cheaper brands of decoders (and no sound) for most locos as they do what I want and the odd defective is accommodated by lower price.

    Of the more expensive brands of decoders I have only tried Lenz decoders, they appear to be made very well but the price is somewhat higher.

    Quality control is the biggest issue across the hobby, and don't get me going on the well packed rolling stock arriving with parts shaken loose in transit within the box :facepalm:.

    Pays yer money and hope for the best. :hammer:

    Or just stop buying :thumbs:
     
  7. Keith M

    Keith M Staff Member Moderator

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    Exactly the thought that struck me when I saw the pic in Rails newsletter Kim! If that's the best Hornby's Chinese assemblers can do, I'd hate to see what they make of assembling a loco. I've never been a fan of Hornby's decoders and when I can buy Laisdcc ones for just under a 'tenner', I ask myself why would anyone bother with Hornby decoders anyway? The only two I've had (which came fitted into "DCC fitted" loco's) didn't last long!
    Keith.
     
  8. York Paul

    York Paul Staff Member Moderator

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    No its not you Kimbo, its just cheap tat being peddled to unsuspecting punters and it will continue as long as people keep buying those products. Serves Hornby right for outsourcing into its business and production in cheap labour markets.
     
  9. gormo

    gormo Staff Member Administrator

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    The best way to make a difference in these situations is to complain directly to the company producing the product, whether it be Hornby, Bachmann or Dapol or any of them.
    A polite.....and I stress polite, but firm letter and or email to the company containing a list of issues found with the product and your dissatisfaction with the quality control considering the premium price of the item. Let them know how disappointed you felt when the product failed.
    I know most Brits are not inclined to make a fuss about things, but if you want to get something done about it, you`ve got to get the ball rolling and say something.
    You could also mention that you would be advising your friends not to purchase that particular brand because of quality standards.
    These tactics get results........but there will be no results if nobody complains.
    The big companies will just roll along in their little bubbles of security, blindly believing that they are making a superior product even though they`ve got no idea now how it`s made, because it`s made half a world away rather than on the factory floor just below their offices in the UK.
    :cheers::tophat:Gormo
     
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  10. Jim Freight

    Jim Freight Full Member

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    Agreed, however the 'manufacturer' who these days is really just the brand owner and design authority should still confirm product quality by sampling on arrival from the factory, be it national or international before distribution.

    The quality of goods made in China can be very good, however like in any country the individual factories can vary enormously both in capability and ethics and so it is up to the customer of the factory, e.g. Hornby in this case to pay enough for the goods to be manufactured to specification and enforce it.

    Therefore in the case of this decoder it is the fault of Hornby if the standard of wiring is poor. But to allow such an image to publicise a new product beggars belief. Their items are not cheap when one considers how basic in functionality their decoders have been compared to other brands and reveals the level of contempt to us, their customer, by Hornby.

    I would point out that amateur soldering can often look like this, (I have had aerospace quality training in such skills) and so probably it does not look amiss to many buyers so Hornby and other brands can get away with it.

    The lock down in the UK has given me, like no doubt many others across the globe time to pause and reflect on what we have become habitual in doing, I'm not buying any more locos and rolling stock now, (already got too much anyway :rolleyes:). On several occasions in the last two years I have felt conned by quality and price in the so called DCC ready market and the eccentric wheel/limping wagon department.

    There are more important concerns now and my railway is my escapism in this increasingly fraught world even though I retired a few years ago.

    Jim.
    :cheers:
     
    Last edited: Apr 22, 2020
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  11. York Paul

    York Paul Staff Member Moderator

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    You have hit the nail on the head here Jim, the bottom line from Hornby is total profit for stakeholders to be harvested from low quality product standards and a complacency towards their customers. As you say it takes a trained eye to recognise faults and to snag bad workmanship, sadly I suspect many of the new younger "hi tech" model railway community see Hornby as the benchmark standard and view such models as disposable items. As granny would say "more money than sense" and judging by what I've seen at the York Show this last few years I can believe that.
     
  12. Jim Freight

    Jim Freight Full Member

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    Many companies do that, set themselves up as a benchmark, even acquiring names e.g. the owners of Triang buying the Hornby name and disposing of their products, a variation of asset stripping.

    Then they breed brand loyalty by saying we are the best, buy us, and many do without question.

    "more money than sense", me too :redface: but getting over the cold turkey well in the present climate.
     
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  13. Eve

    Eve Full Member

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    Every TTS equipped loco that I have (Hornby Castle; Hornby Brittania; Hornby Lord Nelson; Bachmann 9F; Hornby S15) will suddenly start on it's own without input from an NCE Pro Cab whilst I'm running another Loco equipped with Zimo or ESU Loksound sound decoders. I am heartily sick of them.
    Of course they don't do it to start with, then one by one over the course of a few weeks they started doing this, I have a lift up flap on my layout at the entrance to the room, and unbeknown to me the 9F decided to try suicide whilst I was busy with something else, and landed on the floor with damage to various parts.

    I also purchased 3 Merchant Navy TTS decoders, and they worked on my ESU decoder tester but not on the locos, they just turned wheels one rotation or so and stopped, I replaced the decoders with their originally fitted TCS DP2 uk decoders and the locos worked just fine. I also altered CV settings to no avail. I complained to Hornby who said it was the loco at fault !!

    I no longer buy any TTS Decoders, they're a waste of good money.

    Eve
     
  14. paul_l

    paul_l Staff Member Administrator

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    Hi Eve

    On the decoder settings check if you have DC enabled - best setting off . Check the value of CV29 - bit 2 needs to be off.

    Here is a useful link to the 2mm Association CV 29 calculator just place ticks in the values you want and the number at the bottom will be displayed for you to set CV 29 to.

    Having the DC feature on can cause the issue you are seeing.

    Paul
     
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  15. Kimbo

    Kimbo Staff Member Moderator

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    Good advise Paul.

    I always turn off dc operation on the decoder for exactly the issue Eve has had. If it’s left on and the decoder signal is lost, the decoder assumes your running it on dc and picks up full track voltage and off it goes at full pelt.

    The other issue is that certain decoders seem to react badly with other makes. So much for the DCC working standards.

    Now not wanting to open the old can of worms about which are best etc etc....my suggestion is if you can try and use only one or two good brands and stick with them. It’s well documented on forums that standard Hornby and some BACHMANN decoders can cause some very “lively” Or frustrating running session.

    Re the DCC standards, has any one had trouble fitting a 21MTC decoder into a Dapol 121 / 122 and not be able to control the lighting effects correctly. If so drop me a line as I have a really easy fix.


    Kim
     
  16. Eve

    Eve Full Member

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    Thanks Paul, I'll try that, but the 9F was just crawling so slowly that I couldn't hear it. Others are at full speed.

    Eve
     
  17. Eve

    Eve Full Member

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  18. Jim Freight

    Jim Freight Full Member

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    Hi Eve.

    This blame game thing with manufacturers is a real pain, I'm glad I only use DCC for loco speed control, at least they are less of a waste of money when they play up.

    Ouch, I know it's a bit late for your 9F but I would put switched safety zones in place at the lift up sections.

    Just fit micro-switches to the lift up section such that when lifted power is cut from the track approaching the opening on both sides, I allow 0.5 to 1 metre either side (dependent on line speed), it also prevents disasters if I forget the "bridge is up" and try to run a whole train over the edge.

    Jim
     
  19. Jim Freight

    Jim Freight Full Member

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    I always remove Bachmann's own decoders, and most times the Hornby ones (except in their Pecketts which are tolerable) because they generally have very limited speed settings, (some don't even have mid and max settings) and poor loco behaviour, some almost behave as though they have only two speed steps, slow and fast.

    I have also noticed that on Hatton's pre-owned sales that Bachmann locos with or without decoder seem to be priced virtually the same these days, maybe market forces are indicating buyers bin the Bachmann decoders.

    Jim
     
  20. Andy_Sollis

    Andy_Sollis Staff Member Moderator

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    The 8 pin Hornby decoders were good, but, the solder joints of the boards to the wires let them down. Had to bin at least 3 purely because the wires snapped off (usually the red one) and you just couldn’t get them to reattach Without breaking again. (May have been a wire issue infact!)
     

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