This is the thing, isn't it? I was perfectly happy to pay for the parts needed but instead I got abuse and the phone hung up in my ear. If he thinks that is going to get any return business or recommendations, then he is sadly deluded. The Basil Fawlty of the model train world! It seems to me that by treating me the way he did, he is causing the very thing he is complaining about: that is, people going to "outside sources" for their equipment. And just for the record, I wasn't rude in any way to him.
Going back all those years, I first dabbled with DCC on my old layout, which was wired for DC cab control. This was actually ideal for later conversion to DCC, simply by hooking up the DCC controller to one of the circuits and switching all track sections to that controller. I bought a cheap Lenz Compact system to see if I liked the whole concept, and chipped a couple of locomotives. That was all very promising, so more locos got converted, and I started getting more ambitious with the programming of the decoders ... getting way beyond the capabilities of the Lenz system, which could only handle 2-digit addresses and the basic few CVs. My friend Doug had bought himself a Digitrax Zephyr system, but had no layout at the time, so I borrowed it to do some extra programming on my first sound-fitted locos. Doug told me to hang onto it for a while. The Zephyr was very good in some aspects, but I soon got tired of the rows of almost identical cylindrical rubber buttons that got stuck if you pressed them the wrong way, and having to wade through the almost incomprehensible manual whenever I needed to do some programming. I looked around online and in the model railway press for reviews on other systems, and eventually zeroed in on the Power Cab as being both powerful and "user-friendly", as well as being much more ergonomic. I have never regretted that choice. I personally like to have one controller for each track, although this is not necessary with DCC. If I swap tracks (through a crossover, for example), I can use another feature of the NCE system and send the locomotive and all of its settings to another cab, as long as I know the cab address. With that in mind, I label my cabs with their current address number. The recall stack is useful too, so all trains on the one track can be stored ready to call up. I'm not sure how, or even if, this can be done with Digitrax. On the other hand, the Digitrax higher end controllers (DT400 series) have two controls in one. The term "swings and roundabouts" comes to mind! Neither Digitrax nor NCE are perfect, but both are powerful and versatile entry systems that have no redundancy if you expand to the higher-end systems later (as Paul has already pointed out). I like the NCE better!
Last weekend I had a short go with Gary's NCE at the Thornleigh show. That's what convinced me. Like you, I started DCC with a cheap controller. I bought a Hornby set with included cheap DCC. I soon saw the limitations. I once did the same when I bought a digital piano. Better to buy the real thing at once than save not a great deal of money. Digital pianos have very little second hand value and they're quite hard to fit into the bottom drawer.
Bruce, I'm sure Toto could lend you his hammer, to help fit the piano into the bottom drawer, as long as he has back for the end of his holiday. I was a little more fortunate, when I came to investigating DCC, I had experience using handheld controllers of differing size - ranging in size from the small gaugemaster feedback controller to the much larger H&M unit (the best controller I have ever used), and knew that it had to be capable of one handed operation. Then the search on t'internet started, and must admit Richards site was very helpful in comparing different systems. But my real stroke of luck was contacting Bromsgrove Models - unfortunately no longer trading due to retirement. I had decided on the NCE PowerCab, from what I had read, but John, took me through the whole decision process again, and questioning my thought process, and providing clarity to some of the questions I'd had. I purchased the system, a couple of decoders, and have never looked back since. Paul
There's an encouraging story Paul, thanks (not the one about the hammer). One thing I've learned about pianos is that it is best to start lessons a long while before you turn 60. About 50 years before. I'm learning at about half the pace of a teenager.
Excellent thread on what members think is ideal for them. Personally Bruce, I don't think you'll look back after purchasing the NCE Powercab. As you have seen at Thornleigh, it is quite easy to use. I must admit that IO have only scrapped the surface of what it can do. As you are aware, I only use it for the controll of trains, but it can do a lot more than just that. I will say that I had purchased my Powercab from Richard (DCC Concepts) as I at the time was unaware that he was not the local distributor in Australia. Very interesting, thanks Kimbo. I have dealt with MRRC previously, although nothing to do with DCC components, only scenic matter etc. If you do get to their premises, you will wonder how they do trade, as they are slightly hidden away in an unassuming location in what I would call a 'grotty' shopping complex. Must be cheap rent... I should also say that they have been good to me and the forum for taking a stack of P1MRC cards and distributing them in their mail orders. Cheers, Gary.
The Australian NCE agent needs to realise that beyond the year 2000 the world will gain massive access to the Military Communications system called the World Wide Web. No its not a thing that people with arachnophobia need to fear. The World Wide Web or Interweb or Internet Thingy as we here at WWW central are calling it will be for everyone to use. It will revolutionize the way that people communicate, share information and also buy and sell goods and services in the future. So a customer may purchase an item from an Online Shop such as EBAY (which is short for Expensive Buying Amazing Yields), and that 'online shop' may not even be in the same town, state or indeed country as they live in. So if you are a shop owner or purveyor of fine goods then you had better get 'Online' as they say and start selling your goods and services to customers who don't care if you are the official importer of a product or not. They are only interested in how much they are going to have to pay and will not be interested in listening to you whinge. In the future, thanks to China's cheap labour, everyone with access to the Interweb will be come an importer of goods and be able to sell them online for a profit. So prepare yourselves for the future people.
Steve your crystal ball must be clearing. I think companies have to realise not everything is price based, people are prepared to pay for service, provided the service is worth paying for, and news of a bad experience will travel on the net far faster than a good one. But if all you are offering is the item and nothing else, then the best price will win. Paul
And here's a good clip from the ABC's Consumer Affairs show The Checkout. Watch Series 4 Ep 1: Your Rights Online (Beyond 2000) in iview ://iview.abc.net.au/programs/checkout-stories/FR1602H002S00
paul_l wrote: Paul it's ironic that this thread started because Kimbo and I were only talking about this very issue two nights ago as I struggled to get my NCE/ DCCconcepts Alpha Box / Alpha panel combination to work. It took several days and a few phone calls before I got an answer from the DCCconcepts about how to set it up properly as the limited information on the packaging and their website didn't have all the information required. Anyway it's a good learning experience but certainly not a simple plug and play like the NCE products are. So my advice in hindsight would be to stick with ALL NCE products and buy from whoever is going to give you the best price/ after sales service.
Steve Thanks for the link to iview. Checkout is a great show, a combination of the ABC and Choice. I don't think Choice (Which in UK) could be convinced to test DCC..
Yeah great series and with the boys from Chaser involved there is no fear in who they expose as be fraudulent. The ones on vitamins companies were good too.
Thanks for the advice from all of you. I drove the 50km to Blacktown today, braved the expected unpleasantness and found that it was a pleasant experience after all (the purchase, not the drive). NCE Power Cab the same as Jack's. $270 Aus. Would've been a little cheaper direct from the US but not a lot.
elimatta wrote: Congrats on the purchase of a NCE system Bruce Now to read the manual and work out what bits you need to know to optimise for the way you want to use it I downloaded all the manuals to the Ipad for reference when needed. As I can never find the paper manual when I want it.
Ha ha. I do know where all of my manuals are, but I still find it easier to refer to the downloaded versions on my computer anyway! There are a number of little dodges to make things easier for you once you get the initial learning curve out of the way. Please feel free to ask if there is anything you don't understand, although, in my opinion, the NCE system is one of the easiest to come to grips with and get things going very quickly.
I found the manual, and quick start instructions very straight forward to follow, and within 20 min had my first two loco's running. Probably the easiest system to get up and running, with the full features just a couple of button presses away. Paul